Find sales agents or sales representatives in the United States

For a lot of products working with a local sales agent or with a dedicated sales representative can be a good solution.

Especially if you have a customized product or service, or you want to work with a number of resellers in the country, an agent can be the one connecting these parties to your organization abroad.

Agents can be individuals, but I often recommend to work with established companies who already have a good network and where you are not dependent on just one person.

Set up your sales force in the United States

The United States of America has a population of 327 million. In 2022, 83% of the population lived in the cities, and this percentage is slowly rising. The average income per capita is almost 60,000 USD. This is promising to sell your goods, but you’ll have to know where to start.

The United States (the US) has 50 states, five territories, and a federal district. The country is governed by the federal government, having fifty states and a federal district. The US is one of the world’s first constitutional republic countries, with from January 2017 Mr. Donald Trump as the president.

Economic structure of the United States

Being one of the largest economies in the world, the US has a significant influence on the global market. With a big consumption market, diverse culture, and a developed economic system, the US is a tempting destination for many international businesses. Diversity is characteristic of the US market.

United States business culture and etiquette

The Americans have a strong emphasis on individuality. They value individual performance and personal competence. The work environment is open and informal; they welcome ideas and different opinions. However, the casualness of the work environment may appear to be rude and foreign to people from other cultures. Time is very important in the US. It is considered as a tangible asset which needs to be spent carefully. Wasting time will create a negative impression and Americans do not like any negativity in any form.

 

Travel to the United States for a better impression

The best preparation for doing business in any country is visiting it. This way you can experience the culture, check the shops and build your network.

With Trip.com you can compare flights and also book your hotel.

Hotellook compares different hotel sites so you always have the best rate.

Localrent connects you to national rental car providers per country.

Alternatives for working with agents in the United States: local offices or distance selling

If you don’t want to work with agents, you can always set up a local office yourself or try to sell your product from abroad. This all depends on the product or service and the ease to reach the right buyers. Be careful with the contracts that you close with agents. In many countries their status is well protected and you can’t take their recurring income easily away from them.

Agents

  • Agents represent you in the country and have a limited negotiation room.
  • They often sell not only for you, but also for other parties.
  • A good agent already has a network in your target market and can start selling directly.

Local offices

  • Local offices are a costly option, but give you full control on your sales.
  • You have to send someone over and hire local staff and office facilities.
  • This gives the opportunity to do local marketing and business development from within the country.

Distance selling

  • If you product can easily be delivered and serviced from abroad (like software) this may be a good option.
  • Video conferencing is more accepted now and can limit travel.
  • Lead generation may be done with SEO, advertising and email marketing.

How to convince an agent to work for you?

I always put a lot of emphasis on drafting a good distributor pitch. Even if you already have great sales materials for your end-users, this often does not make clear what the benefits are for a potential agent, distributor or retailer to work with you. 

When you approach potential sales channels with your standard documentation, chances are high that they are holding of. If you make it crystal clear what are the benefits for them, like in the example presentation, you will get a much higher response rate.

Please note that it helps to put concrete data in your presentation. You may think it is sensitive, but just know the secret is in how you achieve the rotation or the low returns level, not in the data itself. So share it here, in order to get the right attention.

Frequently asked questions

First check whether your product normally is sold through an agent in the United States, or that other distribution structures are more common. Then determine the characteristics of your ideal agent, and find a number of these, or outsource this search. When you approach the first few, you will learn what they find important and who your competitors are, and you can get a feeling of the commissions they want.
As in any country, convincing a a company with a good salesforce to put your offering in their assortment is difficult. Also in the United States potential agents look at the rotation of the product, how easy and often they can sell it, and multiply this with the margin they can make on it. The result should be higher than they earn now from any competing product. Only if you have proper sales data, for example from other countries, they will engage in a discussion with you.
Sales representatives will always look at the time they have to put in the sales of your product versus the commision or retainer they get. If you are already active outside the United States, and you have data from other sales reps you work with, this will make it easier to convince them.

Find sales agents in other countries