Market entry strategy for exports to Dubai and the Emirates

If Dubai and the Emirates is a relatively unknown market for you, you need a clear market entry strategy. This may be different from the strategies you have used so far, as the market structure and the competition is different.

Key in your market entry strategy is some market research. Of course there are reports on market size and market growth, but often these are general. Specific knowledge on how your product is perceived and what your competitions is, is harder to get but more valuable.

Oppportunities for international business in Dubai and the Emirates

The United Arab Emirates (UAE), a federation of seven emirates in the Arabian Peninsula, has a population of about 9.9 million as of 2023. It is known for its oil wealth, futuristic architecture, and international business hubs.

The UAE’s economy, with a GDP per capita of around $43,000 USD in 2023, is highly diversified. Although oil and gas remain significant, sectors like finance, tourism, real estate, and aviation play major roles. Dubai and Abu Dhabi are key drivers of economic growth.

Major cities include Dubai, known for its modern architecture and vibrant business environment; Abu Dhabi, the capital and a cultural and economic center; Sharjah, recognized for its cultural contributions; and Al Ain, known for its universities and gardens.

Convince potential distributors

A local consultant can find possible business partners, or you have identified them yourself. But how to convince them to market and sell your products or services?

For this you need an export plan with a clear strategy and sufficient financial details.

Consumer products in Dubai and the Emirates: Distributors, retailers or online

If you have a consumer product that you can’t sell directly from your home country to your end customer, you need at least one step in between. This can be a distributor (who also acts as wholesaler or importer), a big retailer directly, or it can be a large web shop. Let’s look at the pro’s and con’s of each option.

Distributors

Distributors are used to import, store and physically distribute a product.
They normally don’t invest in promoting your product to consumers.
They are the best chance to get your product in the market so that you can gather sales data.

Large retailers

Retailers are very risk averse, may ask for a listing fee before they put your product on the shelves.
They can help you promote your product in their stores and in their magazines, but will also ask a fee for this.
They are the quickest route to the mass market, if you can convince them.

Online

Specialised web shops may have a greater interest in your product than general web shops.
They can experiment more easily with pricing and ways of promoting.
Volumes may be lower, but working with web shops is still a good way to collect reviews and get brand awareness.

B2b or customized products for Dubai and the Emirates

For a B2B product that is not a commodity or for customized solutions the story is different. Here sales needs to be done in alignment with the department that actually delivers the service or that determines the price case by case. Also then you have three different options.

Agents

Agents represent you in the country and have a limited negotiation room.
They often sell not only for you, but also for other parties.
A good agent already has a network in your target market and can start selling directly.

Local offices

Local offices are a costly option, but give you full control on your sales.
You have to send someone over and hire local staff and office facilities.
This gives the opportunity to do local marketing and business development from within the country.

Distance selling

If you product can easily be delivered and serviced from abroad (like software) this may be a good option.
Video conferencing is more accepted now and can limit travel.
Lead generation may be done with SEO, advertising and email marketing.

Where it all starts: select a target group

As counts for any country: you first have to define the target group that you want to sell to. If these are businesses, then you can reach out directly through emails and targeted advertisements, e.g. on LinkedIn. If this arouses interest and gives a sufficient response rate, then you may have found an easy way to get the market’s attention.

If your target group is more diffuse, or is a consumer group, then you have to rely more on advertising such as on Facebook or Instagram.

Get funding from banks & investors

Entering a new market is an investment. Finding partners, contracts, translations and marketing costs money and you may need additional working capital.

Only with a good plan with enough financial data you can convince banks and investors to fund you. We help you with the complete business case and documentation.

Frequently asked questions

What is a good market entry strategy for Dubai and the Emirates?

First determine who are the end-users of your product or service. And where do they buy it now? The best way to determine the right entry strategy is to approach these parties. Would they consider your product or service as an alternative? Do they agree with the positioning that you have in mind? And what competitors are they buying from now? These data will help you determine the right strategy.

Is market entry in Dubai and the Emirates difficult?

This al depends on the product or service that you want to sell and the competition. Typically, if you already sell in comparable countries as Dubai and the Emirates, also here it should be possible, unless there is strong local competition. This is something that you only discover if you dive into the market.

Can I use my brand to sell in Dubai and the Emirates?

Yes, if you have registered your brand for Dubai and the Emirates or you trust it will not be used by others, you can use your brand there. You only need to recognize that in every new country you need to build brand recognition and brand standing separately. Therefore you need a good positioning, the right distribution structure and a marketing plan.

Is marketing in Dubai and the Emirates different?

Although your product or service often can remain te same, the marketing that you need in Dubai and the Emirates may be different from other countries. You may have to translate your materials and advertisements, adjusting it to the local ‘tone of voice’. Also marketing communication channels may be different.