Find distributors and retail buyers in the Netherlands

Identifying the top retail chains in the Netherlands where you can sell your products is relatively easy. Approaching and convincing them is a much bigger challenge.

It may be a better strategy to find a distributor first who can help you to get your products in smaller chains or individual stores, and then help you to get to the big names. Or to start online.

In this article you will find more information on the retail market and guidance on how to convince retailers and distributors to work with you.

Distributor

The Netherlands is an interesting country to do business in, and can also serve a stepping stone to other European countries

As of 2024, the Netherlands has a population of approximately 17.67 million people. The country is known for its high population density, with about 524 people per square kilometer. The majority of the population is Dutch, with various other ethnic minorities.

The Netherlands boasts a robust economy, ranking as the 18th largest in the world. A significant portion of the EU’s natural gas comes from the Netherlands. The country’s GDP per capita is impressively high at around $48,860, reflecting its economic strength.

Amsterdam, the capital, is the most populous city, followed by Rotterdam and The Hague. The country’s terrain is notably low-lying, with a significant portion below sea level.

Top 5 supermarkets in the Netherlands

Albert Heijn: As of 2021, Albert Heijn led the list with a turnover of €16.4 billion. This retailer, owned by Ahold Delhaize, operated 1,733 outlets as of 2022, with various banners including AH to Go, AH.nl, Albert Heijn XL, and others.

Jumbo: Jumbo secured the second spot with a turnover of €10 billion in 2022. The network of Jumbo included 708 stores.

Lidl: With an estimated turnover of €4.5 billion in 2020, Lidl held the third position. As of 2022, Lidl operated 441 stores in the Netherlands. Lidl is part of the Schwarz Group and has been present in the Netherlands since 1997.

Aldi: Aldi, part of the Aldi Nord group, was fourth with an estimated turnover of €3 billion in 2020. They operated around 500 stores in the country as of 2022.

PLUS: PLUS had an estimated turnover of €5.5 billion in 2022 and operated approximately 550 stores.

VAlidate the HS-codes you use for shipping

Almost every country or trade block in the world has its own detailing on the international HS-code list. With our report you strongly reduce the risk on misclassifications, delays and higher custom duties than expected. 

Tell us what you want to ship and where to and we ask you all relevant questions to get to the most likely code.

How to start? Distributors, retailers or online?

If you have a consumer product that you can’t sell directly from your home country to your end customer, you need at least one step in between. This can be a distributor (who also acts as wholesaler or importer), a big retailer directly, or it can be a large web shop. Let’s look at the pro’s and con’s of each option.

Distributors

  • Distributors are used to import, store and physically distribute a product.
  • They normally don’t invest in promoting your product to consumers.
  •  They are the best chance to get your product in the market so that you can gather sales data.

Large retailers

  • Retailers are very risk averse, may ask for a listing fee before  they put your product on the shelves.
  • They can help you promote your product in their stores and in their magazines, but will also ask a fee for this.
  • They are the quickest route to the mass market, if you can convince them.

Online

  • Specialised web shops may have a greater interest in your product than general web shops.
  • They can experiment more easily with pricing and ways of promoting.
  • Volumes may be lower, but working with web shops is still a good way to collect reviews and get brand awareness.

How to draft your distributor pitch?

You should put a lot of emphasis on drafting a good distributor pitch. Even if you already have great sales materials for your end-users, this often does not make clear what the benefits are for a potential agent, distributor or retailer to work with you. 

When you approach potential sales channels with your standard documentation, chances are high that they are holding of. If you make it crystal clear what are the benefits for them, like in the example presentation, you will get a much higher response rate.

Please note that it helps to put concrete data in your presentation. You may think it is sensitive, but just know the secret is in how you achieve the rotation or the low returns level, not in the data itself. So share it here, in order to get the right attention.

Key question of any distribution partner: how much will I earn?

Distributors are risk averse, they know the portfolio they have and tend to be happy with it. They can’t just add a product or service to their range, since it will cannibalize on others:

  • A retailer has to take another product from the shelf to make space.
  • A web shop only can push about 20 products on the home screen, the rest is in the ‘long tail’.
  • A wholesaler with representatives will only offer his retail clients a limited choice to increase the chances on a sales transaction. If they push your product, they need to stop pushing another one.

Finding distributors in other countries