Find distributors & business partners in Saudi Arabia

Identifying the top retail chains in Saudi Arabia where you can sell your products is relatively easy. Approaching and convincing them is a much bigger challenge.

It may be a better strategy to find a distributor first who can help you to get your products in smaller chains or individual stores, and then help you to get to the big names. Or to start online.

In this article you will find more information on the retail market and guidance on how to convince retailers and distributors to work with you.

Distributor

Saudi Arabia, the largest country in the Middle East, has a population of about 35 million as of 2023. It is the world’s largest oil exporter, deeply influencing its culture, economy, and politics.

With a high GDP per capita of approximately $23,000 USD in 2023, Saudi Arabia’s economy is heavily dependent on oil, which accounts for most of its export earnings and government revenues. The country is diversifying its economy, with significant investments in sectors like tourism, entertainment, and technology.

The Kingdom of Saudi Arabia is the largest economy in the Arab world. It accounts for 25% of the Arab world’s Gross Domestic Product (GDP). Saudi Arabia has an oil based economy with strong government controls over major economic activities.

Saudi Arabia market opportunities

Strengths of the Saudi market include:

  • No taxation on personal income
  • Proximity to other Gulf markets
  • Key member of the Gulf Cooperation Council (GCC)
  • Largest economy and population in the Gulf region

Challenges include:

  • Identifying suitable sponsors for initial entry into the market
  • Finding an appropriate Saudi partner for joint ventures
  • Lead time to establish legal entities and obtain licenses from appropriate ministries

You must apply through the relevant government ministries for licenses to do business in Saudi Arabia.

Look for a business partner in Saudi Arabia

You must have a physical presence in Saudi Arabia to be directly involved in the buying and selling of goods. Under Saudi investment law the establishment of a physical presence requires a joint venture with a Saudi partner. You should evaluate your business partner thoroughly. You should take local legal advice and consult.

Here are some practical guidelines:

  • Prospective partner has the necessary legal entity in Saudi Arabia
  • Prospective partner works in the same field that you are working in
  • Choose the partner who will have an added value for your business
  • Be professional. Do not base your partnership on friendship or personal relationship
  • Have all legal contracts and MOUs reviewed by a local lawyer and an experienced consultant working in the same industry as yours
  • Do all necessary due diligence prior to signing a contract
  • Define clearly the roles and responsibilities of each party
  • Always include an exit strategy in your contract
  • Invest in finding the right partner. Visit them and meet them in person before making any commitment

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How to start? Distributors, retailers or online?

If you have a consumer product that you can’t sell directly from your home country to your end customer, you need at least one step in between. This can be a distributor (who also acts as wholesaler or importer), a big retailer directly, or it can be a large web shop. Let’s look at the pro’s and con’s of each option.

Distributors

  • Distributors are used to import, store and physically distribute a product.
  • They normally don’t invest in promoting your product to consumers.
  •  They are the best chance to get your product in the market so that you can gather sales data.

Large retailers

  • Retailers are very risk averse, may ask for a listing fee before  they put your product on the shelves.
  • They can help you promote your product in their stores and in their magazines, but will also ask a fee for this.
  • They are the quickest route to the mass market, if you can convince them.

Online

  • Specialised web shops may have a greater interest in your product than general web shops.
  • They can experiment more easily with pricing and ways of promoting.
  • Volumes may be lower, but working with web shops is still a good way to collect reviews and get brand awareness.

How to draft your distributor pitch?

You should put a lot of emphasis on drafting a good distributor pitch. Even if you already have great sales materials for your end-users, this often does not make clear what the benefits are for a potential agent, distributor or retailer to work with you. 

When you approach potential sales channels with your standard documentation, chances are high that they are holding of. If you make it crystal clear what are the benefits for them, like in the example presentation, you will get a much higher response rate.

Please note that it helps to put concrete data in your presentation. You may think it is sensitive, but just know the secret is in how you achieve the rotation or the low returns level, not in the data itself. So share it here, in order to get the right attention.

Key question of any distribution partner: how much will I earn?

Distributors are risk averse, they know the portfolio they have and tend to be happy with it. They can’t just add a product or service to their range, since it will cannibalize on others:

  • A retailer has to take another product from the shelf to make space.
  • A web shop only can push about 20 products on the home screen, the rest is in the ‘long tail’.
  • A wholesaler with representatives will only offer his retail clients a limited choice to increase the chances on a sales transaction. If they push your product, they need to stop pushing another one.

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