Find clients and develop your business in Saudi Arabia

Finding clients abroad is always a challenge, and business development in Saudi Arabia is not different. You need the right contacts and once you reach the decision maker, you need the right sales pitch.
A lot of companies that want to enter the market in Saudi Arabia, do this with their general sales pitch. However, if you don’t know the local regulations, pricing levels and your competition’s product, sales meetings may be difficult to conclude successfully.

Connect directly with a trusted export advisor in Saudi Arabia

Our local consultant can advise you on the best way to identify and approach potential clients with a customized proposal. He can act as your local respresentative.

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    How to sell your product or service in Saudi Arabia?

    Saudi Arabia, the largest country in the Middle East, has a population of about 35 million as of 2023. It is the world’s largest oil exporter, deeply influencing its culture, economy, and politics.

    With a high GDP per capita of approximately $23,000 USD in 2023, Saudi Arabia’s economy is heavily dependent on oil, which accounts for most of its export earnings and government revenues. The country is diversifying its economy, with significant investments in sectors like tourism, entertainment, and technology.

    Saudi Arabia business culture and etiquette

    Saudi Arabian businessmen are hospitable. They spend time and effort over making outsiders feel comfortable in their country. They may appear lavish and showy but that’s their way. Saudis are gentle people who avoid conflict. In case any disagreements in business arise, these are resolved by intermediaries or middlemen. They are knowledgeable, especially about their country and their particular line of business. It’s usually a profession that’s passed down through the generations, one that they are proud of.

    The principal language of Saudi Arabia is Arabic but most of its business people are well versed with English. Here, the working week takes a break on Thursday and Friday with Friday being a holy day.

    A local sponsor or wakeel will be required to arrange your appointments and acquaint you. Build a level of trust before you engage in business talk with your Saudi counterparts. Make general small talk about the country, family etc, but refrain from enquiring about a Saudi’s wife! Dress well and present yourself in an impressive manner to the Saudi Arabians as they will judge you on appearances. Also, women are usually not included in any negotiation processes.

    Saudi Arabia business negotiation tactics

    • Schedule morning appointments a few weeks in advance, even a month if possible
    • Allow them to take their time. Don’t rush decisions
    • Reiterate your points to ensure they take your suggestions seriously
    • Respect their advisors and elders
    • Be firm on pricing, don’t be vague
    • Saudis can be loud and aggressive, so expect this expression of enthusiasm, along with silent pauses

     

    Do your first approach with instantly

    If you target people in Saudi Arabia in a specific industry or with a certain role in the company (like HR directors) you can do an easy first trial yourself.

    With the tooling of our partner Instantly.ai you can define your target group, whether it’s 50 or 50.000 people. Send them a sequence of emails, directly in their inbox, for typically under 10 dollarcents per persoon.

    Translate your website and check your SEO

    Even if your business is really international, it may be wise to set up local website translations and check whether your text aligns with the culture. 

    This also counts for Saudi Arabia. People prefer reading in their own language and also search most of the time in their own language. Therefore you need to include the relevant keywords in your texts, and these may not be a direct translation.

    With regards to content, my personal experience is that if you have a successful blog topic in one language, it is likely to do well also in other languages. Don’t reinvent the wheel, just make a proper translation.

    Translate your Wordpress site with WPML

    For targeting Saudi Arabia you may need website translations that goes beyond Google translate. You can do this with WPML.

    WPML is a Wordpress plugin that helps you set up different translations of your web pages. This can be with automated translations, but you can also choose to have manual or adjusted translations or even specific content on the language pages.

    Shipping your products

    If you sell physical products, you need them to get delivered into Saudi Arabia. Depending on the country you are in, this can be a challenge.

    First of all you may have to pay import duties or settle VAT. This can be complex if you don’t have your own legal entity in the country. 

    There may also be non-financial bariers, like certifications or approvals to be obtained. Especially for food, cosmetics or medicine this may be the case. Check this in advance, even before you invest in your marketing.

    Customs clearance for Saudi Arabia

    Getting your products imported and delivered in a specific country can be a challenge. I have good experience with Tecex, who can act as your importer of record and even physical distributor. If you leave your details, they will contact you. 

      Your first name

      Last name

      Your company email

      Mobile number

      What is your company website?

      Where is your company based?

      This site is protected by reCAPTCHA, our privacy policy, the Google Privacy Policy and Terms of Service apply.

      Frequently asked questions

      First determine who can be the end-users for your product or service. From who do they purchase now? Interview a number of key players in the value chain how they perceive your offering and ask them who is your competition. Only then you can position your product or service and effectively approach potential buyers.

      In Saudi Arabia, just as many comparable countries, this all depends on your offering and the way you organise your sales. If you offering already sells in other countries, you have good chances, but you still need to figure out the market structure and the sales channels that perform best. We always recommend to do interviews with key players first.
      Yes, Saudi Arabia is certainly open for international business, the country has trade relationships with many other nations and although there may be import duties, certification and other customs regulations, you can certainly sell your goods there.
      First of all adhere to the local business culture and follow local ways of making appointments and structuring them. Also in Saudi Arabia, companies want to make profits so if you can show how your product or service contributes to that, then the interest will be not different than in other countries. Where possible, work with local partners or have your sales supported by an international business consultant.

      Yes, we can certainly do that, because we have experienced business developers in the country. Of course it is important that your product is good, well documented and you have discovered the best sales processes already in your home country.

      Business development in specific countries