Find clients and sell your products in Germany

Finding clients abroad is always a challenge, and business development in Germany is not different. You need the right contacts and once you reach the decision maker, you need the right sales pitch.
A lot of companies that want to enter the market in Germany do this with their general sales pitch. However, if you don't know the local regulations, pricing levels and your competition's product, sales meetings may be difficult to conclude successfully.

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Our local consultant can advise you on the best way to identify and approach potential clients with a customized proposal. He can act as your local respresentative.

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    Our consultants typically charge between 3.000 and 15.000 Euro on fees for market research or a partner search, depending on the complexity and country.

    How to sell your product or service in Germany?

    Germany is one of the largest markets of Europe, but also a conservative one and difficult to penetrate from abroad.

    As of 2024, Germany’s population is estimated at about 83.25 million people. This represents a slight decrease in population growth, with a density of approximately 239 people per square kilometer. The country has also experienced significant immigration, including a substantial influx of refugees.

    Germany is a major global economic player, renowned for its industrial output and robust economy. The country has a strong focus on manufacturing and export, especially in the automotive and machinery sectors.

    SELLING TO BUSINESSES IN GERMANY

    Germany is home to tens of thousands of businesses ranging from small sole proprietorships to large conglomerates. In fact, a large part of the reason for the prominence of Germany’s economy on the world stage can be linked to the small and medium sized businesses (SMEs) of the Mittelstand. So be prepared for smaller and mid-sized companies with a family member as the director and a long-term vision.

    STRUCTURE OF GERMAN BUSINESSES

    Most German companies empower a few senior managers. Larger companies (AG & GmbH) are governed by a Supervisory Board (Aufsichtsrat) which chooses the Management Board (Vorstand). The management board however is the final decision-maker on matters affecting day to day management.

    Work and personal lives are rigidly divided, and Germans subscribe to the ideal that there is a proper time and place for every activity. Talking about personal subjects and politics should be avoided, and the focus should be on work-related things, even in the limited small-talk.

    BUSINESS ETIQUETTE AND PROTOCOL IN GERMANY

    • Germans do not think a personal relationship is needed to do business.
    • They will check your academic credentials and the life span of your company.
    • Germans respect authority, so acquaint them with your seniority level.
    • Germans do not encourage an open-door policy- please knock before entering a meeting.
    • German prefer formal communication.
    • Follow the protocol is to build and maintain business relationships.
    • Germans take hyperbole, big promises with a pinch of salt.
    • Germans are direct and can be even blunt.

    INTERNATIONAL BUSINESS MEETINGS IN GERMANY

    As Germans are very focused on efficiency, meetings may only be scheduled for half an hour and only then if it is clear what the purpose of the meeting will be. This requires a very clear and focused approach, in which you show that you have found out already something about the company and its challenges. Slogans are disregarded, proof is important.

    Germans place a high priority on academic and technical education and business houses value the same. Mostly, companies are run by technocrats rather than lawyers and accountants. Meetings are often large with a designated specialist from each area involved in the matter under discussion. People are expected to contribute to the debate when discussions touch their area of expertise but are not necessarily expected to have an opinion on everything.

    WHAT ARE NEGOTIATION TACTICS IN GERMANY?

    • Generate your strategy in advance and communicate it to others
    • You can conduct a group session for the sake of clarity of thoughts
    • Prepare all resources in advance
    • Keep your presentations formal and straight to the point
    • Give examples and facts for clear insight
    • You might want to hire a German translator to help you with writing materials
    • Be punctual at all costs

    Trade shows in Germany

    Germany has many trade shows which are an excellent way to showcase your products and to orient yourself on the market. However, due to the sheer size of these shows chances are small that a purchasing manager or decision maker will accidentally visit your booth. A dedicated business development approach may yield more results for substantially less than the costs of a booth.

    If you decide to have your booth at a German trade show, be well prepared and have your message tailored to the European and especially German visitors. It might be a good idea to contact relevant prospects in advance and invite them to your booth.

    Do your first approach with instantly.ai

    If you target people in Germany in a specific industry or with a certain role in the company (like HR directors) you can do an easy first trial yourself.

    With the tooling of our partner Instantly.ai you can define your target group, whether it’s 50 or 50.000 people. Send them a sequence of emails, directly in their inbox, for typically under 10 dollarcents per persoon.

    Translate your website and check your SEO

    Even if your business is really international, it may be wise to set up local website translations and check whether your text aligns with the culture. 

    This also counts for Germany and its inhabitants. People prefer reading in their own language and also search most of the time in their own language. Therefore you need to include the relevant keywords in your texts, and these may not be a direct translation.

    With regards to content, my personal experience is that if you have a successful blog topic in one language, it is likely to do well also in other languages. Don’t reinvent the wheel, just make a proper translation.

    Translate your Wordpress site with WPML

    For targeting a country you may need website translations that go beyond Google translate. You can do this with WPML.

    WPML is a Wordpress plugin that helps you set up different translations of your web pages. This can be with automated translations, but you can also choose to have manual or adjusted translations or even specific content on the language pages.

    Shipping your products

    If you sell physical products, you need them to get delivered into Germany. Depending on the country you are in, this may be a challenge.

    First of all you may have to pay import duties or settle VAT. This can be complex if you don’t have your own legal entity in the country. 

    There may also be non-financial bariers, like certifications or approvals to be obtained. Especially for food, cosmetics or medicine this may be the case. Check this in advance, even before you invest in your marketing.

    Customs clearance for Germany

    Getting your products imported and delivered in a specific country can be a challenge. I have good experience with Tecex, who can act as your importer of record and even physical distributor. If you leave your details, they will contact you. 

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      Your first name

      Last name

      Your company email

      Mobile number

      What is your company website?

      Where is your company based?

      What can we do for you?

      This site is protected by reCAPTCHA, our privacy policy, the Google Privacy Policy and Terms of Service apply.


      Frequently asked questions

      First determine who can be the end-users for your product or service. From who do they purchase now? Interview a number of key players in the value chain how they perceive your offering and ask them who is your competition. Only then you can position your product or service and effectively approach potential buyers.

      In Germany, just as many comparable countries, this all depends on your offering and the way you organise your sales. If you offering already sells in other countries, you have good chances, but you still need to figure out the market structure and the sales channels that perform best. We always recommend to do interviews with key players first.
      Yes, Germany is certainly open for international business, the country has trade relationships with many other nations and although there may be import duties, certification and other customs regulations, you can certainly sell your goods there.
      First of all adhere to the local business culture and follow local ways of making appointments and structuring them. Also in Germany, companies want to make profits so if you can show how your product or service contributes to that, then the interest will be not different than in other countries. Where possible, work with local partners or have your sales supported by an international business consultant.

      Yes, we can certainly do that, because we have experienced business developers in the country. Of course it is important that your product is good, well documented and you have discovered the best sales processes already in your home country.

      Business development in specific countries