Find clients and sell your products in Europe

Finding clients abroad is always a challenge, and business development in Europe is not different. You need the right contacts and once you reach the decision maker, you need the right sales pitch.

A lot of companies that want to enter the market in Europe do this with their general sales pitch. However, if you don’t know the local regulations, pricing levels and your competition’s product, sales meetings may be difficult to conclude successfully.

How to sell your product or service in Europe?

With over 700 million inhabitants who are relatively affluent Europe offers a huge potential to sell your goods or services. But Europe is not one market, it consists of 44 countries, ranging from huge territories like Germany to small islands like Malta.

Business etiquette in (Western) Europe

In Europe, punctuality is highly valued, so always strive to arrive on time for meetings and appointments. Handshakes are the customary form of greeting, usually firm but not overly aggressive. Maintaining eye contact during conversations demonstrates sincerity and attentiveness. Business attire tends to be conservative and formal, so dress sharply to make a good impression. Additionally, respecting personal space is important, so avoid standing too close or touching colleagues unnecessarily. Lastly, business discussions often involve thorough analysis and decision-making processes, so be prepared for detailed negotiations and expect a focus on building long-term relationships rather than quick deals.

South European business culture

In South Europe, encompassing countries like Italy, Spain, Greece, and Portugal, relationships are paramount in business dealings. Building trust and establishing personal connections often precede formal negotiations. Business meetings frequently take place over meals or coffee, providing an opportunity for informal conversation and relationship-building. It’s common for discussions to be lively and passionate, reflecting the expressive nature of these cultures.

What business culture to expect in East Europe?

In East Europe, including countries such as Russia, Poland, Ukraine, and Hungary, business culture is characterized by a blend of formality and informality. While relationships are important, there is often a greater emphasis on professionalism and competency in business dealings. Meetings tend to be more structured and formal, with an expectation of punctuality and adherence to agendas. Business attire is typically conservative, and it’s essential to maintain a professional demeanor throughout interactions. Decision-making processes may be more centralized, with authority often resting with top executives or government officials.

Who actually decides?

Business development abroad fails more often on the wrong contact than on the wrong product. Decide first whether you sell to end users, to a procurement department or through a partner: each asks for a different pitch and a different price level.

Expect to adapt three things per market. The language of your materials, your proof — local references count for more than global ones — and your price positioning against the local alternatives.

Do you need help in Europe?

Our service providers are local specialists. They know the market, the regulations and the parties that matter, and they can support you with the steps on this page.

Ask a professional

Finding your first clients in Europe in three steps

Step 1

Define the target group

Describe the companies or consumers you want to reach, the budget they have and the problem you solve for them. Skip this and every later step costs more time.

Step 2

Build a list and approach

Collect 50 to 100 relevant companies, find the person who decides, and reach out in the local language by email, LinkedIn or telephone.

Step 3

Follow up and localise

Track what you hear back and sharpen the pitch on it. Add local proof: translated pages, references from the region and a local number or partner.

Find clients and sell your products in Europe