Find clients and sell your products in France

Finding clients abroad is always a challenge, and business development in France is not different. You need the right contacts and once you reach the decision maker, you need the right sales pitch.
A lot of companies that want to enter the market in France do this with their general sales pitch. However, if you don't know the local regulations, pricing levels and your competition's product, sales meetings may be difficult to conclude successfully.
International business development

How to sell your product or service in France?

France and the United Kingdom have been alternating each other as the second economy of Europe. France is a highly centralized country where mostly in Paris the decisions are made. Other major cities include Marseille, Lyon, Toulouse, and Nice.

As of 2024, France’s population is projected to be around 64.88 million. The country experiences a modest population growth, with a growth rate of approximately 0.15%.

France has one of the world’s largest economies, known for its diverse industrial sectors, including aerospace, automotive, and luxury goods. It is also a leading agricultural producer within Europe.

France’s intelligent economical framework sees diversification across all sectors with the government either partly or entirely privatising larger conglomerates. These include companies such as Renault, Air France, France Telecom and Thales among others. The government’s strong hold however is predominantly found in the power, defence and public transport industries.

Everything starts in Paris

Paris as the capital of France is also the center for commerce. Most major organisations have their headquarters in or around Paris. For services and industrial products this can be a good place to start with quite some coverage. From there you can approach second tier and smaller cities.

Finding clients in France requires good knowledge of the French language and a good understanding of the culture. If you are not French yourself (and preferably living in Paris with the right educational background) it will be difficult to get access to the market.

WHAT DO YOU NEED TO KNOW ABOUT FRENCH BUSINESS CULTURE?

Courtesy is an important aspect of French business culture. Formalities affect the way French people do business, their greetings, manners, as well as the language they use. Calling by first name is only acceptable when you are told to do so. However, it should be noted that business in France takes place on two levels. On the surface, it is polite, professional and can be considered as cold and stuffy at times. On the second level, it involves a lot of strong ties and personal relationships. It is also necessary to be well-dressed as this is a reflection of status and success.

WHAT ARE NEGOTIATION TACTICS IN FRANCE?

  • Meetings should be arranged in advance through writing or calling.
  • You should avoid holiday period in France, which usually falls in July or August, and Christmas period.
  • The French are not very strict about punctuality. Being 15 minutes late is acceptable. Particularly, the further South you go, the more casual people are regarding punctuality.
  • It is not advisable to ask personal questions.
  • Arguments are rational and focus on problem-solving.

Convince foreign distributors with numbers, not with stories

Alfred Griffioen, founder of Exporteers

Alfred Griffioen

In the past 15 years me and my colleagues have approached hundreds of agents, distributors, importers and retailers worldwide for brand owners aiming to sell their products abroad. In 2012 a call was enough to get a meeting. Today, you first have to send your pitch — and then hope that someone will answer.

The distributors needed to reach your clients already work with your competitors. They have invested in marketing, stock and sales, and they are making money. Asking them to switch to you means asking them to start all over again.

My experience is that if you only send a website or product catalogue, answers are rare. Numbers make the difference. Show expected volumes, margins, sales effort and investment. Show that there is a business case for them, not just for you.

Translate your website and check your SEO

Even if your business is really international, it may be wise to set up local website translations and check whether your text aligns with the culture. 

This also counts for France and its inhabitants. People prefer reading in their own language and also search most of the time in their own language. Therefore you need to include the relevant keywords in your texts, and these may not be a direct translation.

With regards to content, my personal experience is that if you have a successful blog topic in one language, it is likely to do well also in other languages. Don’t reinvent the wheel, just make a proper translation.

Shipping your products

If you sell physical products, you need them to get delivered into France. Depending on the country you are in, this may be a challenge.

First of all you may have to pay import duties or settle VAT. This can be complex if you don’t have your own legal entity in the country. 

There may also be non-financial bariers, like certifications or approvals to be obtained. Especially for food, cosmetics or medicine this may be the case. Check this in advance, even before you invest in your marketing.

VAlidate the HS-codes you use for shipping

Almost every country or trade block in the world has its own detailing on the international HS-code list. With our report you strongly reduce the risk on misclassifications, delays and higher custom duties than expected. 

Tell us what you want to ship and where to and we ask you all relevant questions to get to the most likely code.

Frequently asked questions

First determine who can be the end-users for your product or service. From who do they purchase now? Interview a number of key players in the value chain how they perceive your offering and ask them who is your competition. Only then you can position your product or service and effectively approach potential buyers.

In France, just as many comparable countries, this all depends on your offering and the way you organise your sales. If you offering already sells in other countries, you have good chances, but you still need to figure out the market structure and the sales channels that perform best. We always recommend to do interviews with key players first.
Yes, France is certainly open for international business, the country has trade relationships with many other nations and although there may be import duties, certification and other customs regulations, you can certainly sell your goods there.
First of all adhere to the local business culture and follow local ways of making appointments and structuring them. Also in France, companies want to make profits so if you can show how your product or service contributes to that, then the interest will be not different than in other countries. Where possible, work with local partners or have your sales supported by an international business consultant.

Yes, we can certainly do that, because we have experienced business developers in the country. Of course it is important that your product is good, well documented and you have discovered the best sales processes already in your home country.

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